Bad news.
I just got my new temp probes today. Connected one to GEM #1, and it still didn't see anything connected. Connected the same probe to GEM #2, and that GEM saw it, and got real temperature data from it (approx 68f, which is about right).
Since GEM #2 can see the probe, I took the ROM code and manually entered it into GEM 1 and reconnected the same probe back to GEM #1. GEM #1 only gets a temp reading of 32F, regardless if the probe is connected or not. So, it seems like I had a faulty temp probe and a faulty GEM.
Any ideas on how to fix it? The GEM that is working is nowhere near what I want to monitor temperatures of, and with the house being finished I can't pull wire from it.
SWB Temp Probes not working
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Re: SWB Temp Probes not working
Sadly, the GEM may have experienced a surge event which caused damage to the 1 Wire system. You can send an email to support and inquire what the costs will be to repair that unit. I know a few members that experienced the same thing and went that route.Hikyuuri wrote: ↑Tue Jul 07, 2020 4:02 pmBad news.
I just got my new temp probes today. Connected one to GEM #1, and it still didn't see anything connected. Connected the same probe to GEM #2, and that GEM saw it, and got real temperature data from it (approx 68f, which is about right).
Since GEM #2 can see the probe, I took the ROM code and manually entered it into GEM 1 and reconnected the same probe back to GEM #1. GEM #1 only gets a temp reading of 32F, regardless if the probe is connected or not. So, it seems like I had a faulty temp probe and a faulty GEM.
Any ideas on how to fix it? The GEM that is working is nowhere near what I want to monitor temperatures of, and with the house being finished I can't pull wire from it.
Never heard back what the outcome was though - asking is free.
Teken . . .
My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
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Re: SWB Temp Probes not working
Information is here, sounds very similar: viewtopic.php?f=29&t=1765&start=20Teken wrote: ↑Tue Jul 07, 2020 5:27 pmSadly, the GEM may have experienced a surge event which caused damage to the 1 Wire system. You can send an email to support and inquire what the costs will be to repair that unit. I know a few members that experienced the same thing and went that route.Hikyuuri wrote: ↑Tue Jul 07, 2020 4:02 pmBad news.
I just got my new temp probes today. Connected one to GEM #1, and it still didn't see anything connected. Connected the same probe to GEM #2, and that GEM saw it, and got real temperature data from it (approx 68f, which is about right).
Since GEM #2 can see the probe, I took the ROM code and manually entered it into GEM 1 and reconnected the same probe back to GEM #1. GEM #1 only gets a temp reading of 32F, regardless if the probe is connected or not. So, it seems like I had a faulty temp probe and a faulty GEM.
Any ideas on how to fix it? The GEM that is working is nowhere near what I want to monitor temperatures of, and with the house being finished I can't pull wire from it.
Never heard back what the outcome was though - asking is free.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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Re: SWB Temp Probes not working
Yup. That does sound very similar. I just measured resistance from GND to Data, and got ~11 ohms.
Any chance this was caused by the faulty power supplies that were shipped with the first round of GEMs, and therefor covered under warranty?
Any chance this was caused by the faulty power supplies that were shipped with the first round of GEMs, and therefor covered under warranty?
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Re: SWB Temp Probes not working
Since the first incident I recall this problem has been caused by a electrical surge.Hikyuuri wrote:Yup. That does sound very similar. I just measured resistance from GND to Data, and got ~11 ohms.
Any chance this was caused by the faulty power supplies that were shipped with the first round of GEMs, and therefor covered under warranty?
Sent from my iPhone using Tapatalk
Teken . . .
My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
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Re: SWB Temp Probes not working
Don't worry about warranty, if you want to send it back for us to look at we will. If you want to try to replace that FET on your own (shouldn't be too difficult if you've soldered before) we won't void that offer either.Teken wrote: ↑Thu Jul 09, 2020 3:50 pmSince the first incident I recall this problem has been caused by a electrical surge.Hikyuuri wrote:Yup. That does sound very similar. I just measured resistance from GND to Data, and got ~11 ohms.
Any chance this was caused by the faulty power supplies that were shipped with the first round of GEMs, and therefor covered under warranty?
Sent from my iPhone using Tapatalk
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com