GreenEye stopped reporting to my Dashbox

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Vanhalo
Posts: 107
Joined: Mon Mar 11, 2013 2:41 pm

GreenEye stopped reporting to my Dashbox

Post by Vanhalo » Tue Jun 04, 2019 9:23 pm

Image

So I know my GEM is old and it needs to be updated.....

Does it stop reporting when the card is full?
http://www.pcfields.com
Vanhalo
Posts: 107
Joined: Mon Mar 11, 2013 2:41 pm

Re: GreenEye stopped reporting to my Dashbox

Post by Vanhalo » Wed Jun 05, 2019 6:47 am

I suspect it is memory related

2019-06-05 07:41:38: Serial Number is 01000187 and seconds is 15844729
Packet logging... SN=01000187&SC=15844729&V=1213&c1=148916527629,0,3.44&c2=204422080277,0,10.46&c3
=15082451010,0,0.22&c4=19180476786,8388608,0.36&c5=5699356509,0,0.2&c6=1137747208,
0,0.34&c7=847852156,0,0.14&c8=23150717621,0,2.72&c9=34232371188,0,2.3&c10=981332567
7,4278190080,0.68&c11=10186347678,0,1.16&c12=15034146952,0,1.88&c13=755008105,0,0.12
&c14=1016583592,0,0.12&c15=13230000822,0,0.94&c16=7551495502,0,1.4&c17=2518328347,0
,0.32&c18=3133997570,0,0.26&c19=724298693,0,0.12&c20=59001598,0,0.12&c21=4324228665
5,0,0.18&c22=3761245833,0,0.14&c23=766879733,0,0.12&c24=459186601,0,0.12&c25=238200
7574,4294967296,0.14&c26=2208101865,0,0.18&c27=11204758051,0,0.38&c28=55757633,0,0.1
2&c29=11231569932,0,0.72&c30=6877405721,4294967296,1.1&c31=116948215,0,0.18&c32=10
4383496839,16777216,3.06&c33=0,0&c34=0,0&c35=0,0&c36=0,0&c37=0,0&c38=0,0&c39=0,0&c
40=0,0&c41=0,0&c42=0,0&c43=0,0&c44=0,0&c45=0,0&c46=0,0&c47=0,0&c48=0,0&PL=0,0,0,0&
T=76.0,8192.0,12288.0,14336.0,15360.0,15872.0,16128.0,16256.0&Resp=&D=2019-6-
5&TI=7:36:7
Low disk space, packet discarded.

It was working in April.

I have saved about 7000kwh per year since I installed this device.

Now my goal is to go from 23,000KwH to 18,000KwH or 1500KwH per month.

I have not been monitoring it for awhile and somehow I let energy creep get me last year.
Vanhalo
Posts: 107
Joined: Mon Mar 11, 2013 2:41 pm

Re: GreenEye stopped reporting to my Dashbox

Post by Vanhalo » Wed Jun 05, 2019 11:22 am

Tried clearing the minute data but it is stuck backing up the data.

I assume it is because the card is full.
Vanhalo
Posts: 107
Joined: Mon Mar 11, 2013 2:41 pm

Re: GreenEye stopped reporting to my Dashbox

Post by Vanhalo » Wed Jun 05, 2019 4:43 pm

Thanks Ben.
Everything is working now.
Love the GEM and Dashbox combo.
and of course the support is excellent.
ben
Site Admin
Posts: 4262
Joined: Fri Jun 04, 2010 9:39 am

Re: GreenEye stopped reporting to my Dashbox

Post by ben » Thu Jun 06, 2019 10:45 am

In case anyone comes across this thread, we got it back up and running by updating to the latest DashBox F/W and then clearing minute data.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Vanhalo
Posts: 107
Joined: Mon Mar 11, 2013 2:41 pm

Re: GreenEye stopped reporting to my Dashbox

Post by Vanhalo » Fri Jun 14, 2019 8:32 am

ben wrote:In case anyone comes across this thread, we got it back up and running by updating to the latest DashBox F/W and then clearing minute data.
Thanks again...Ben for your support.
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