ECM-1240 Device Serial Number = 0-00000

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ECMBonilla
Posts: 6
Joined: Thu Feb 18, 2016 6:02 pm

ECM-1240 Device Serial Number = 0-00000

Post by ECMBonilla » Thu Feb 18, 2016 6:09 pm

Hi, everybody i have 3 ecm´s 1240, im reading them through one serial rs232. Then i need to

differentiate each of them with the serial number but two of them appears like 0-00000. why ?? and

how can i fix it? :?:

Thanks!!!
ben
Site Admin
Posts: 4254
Joined: Fri Jun 04, 2010 9:39 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by ben » Fri Feb 19, 2016 10:35 am

ECMBonilla wrote:Hi, everybody i have 3 ecm´s 1240, im reading them through one serial rs232. Then i need to

differentiate each of them with the serial number but two of them appears like 0-00000. why ?? and

how can i fix it? :?:

Thanks!!!
How old are these monitors? Do they have a serial number on the back of them?

Are you using our IA software to read the serial numbers?
Ben
Brultech Research Inc.
E: ben(at)brultech.com
ECMBonilla
Posts: 6
Joined: Thu Feb 18, 2016 6:02 pm

Re: ECM-1240 Device Serial Number = 0-00000

Post by ECMBonilla » Fri Feb 19, 2016 2:09 pm

They are like 4 years old. They (all of them) have a sticker in front with a serial number, any

devices have serial numbers in back. Im using IA and Engine Software to show/view data and the

serial number. Only one! shows same serial number with its sticker, other 2 shows 0-0000. Its

strange i know, i have been reload firmware 1.030 but nothing. You know how can i fix it?
bgrubb1
Posts: 176
Joined: Fri Jun 28, 2013 1:17 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by bgrubb1 » Fri Feb 19, 2016 5:52 pm

I don't own a ecm1240, I own a GEM, but am wondering
In my 35 years around computers, I never heard you could put more than one device on an RS-232 line, RS-485 yes, but not RS-232
Have you tried the 3 one at a time ??
Just my thoughts
...Barry
ECMBonilla
Posts: 6
Joined: Thu Feb 18, 2016 6:02 pm

Re: ECM-1240 Device Serial Number = 0-00000

Post by ECMBonilla » Fri Feb 19, 2016 7:41 pm

No, only one at time. ......can i configure that?...guess i can not ideas?
ben
Site Admin
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Joined: Fri Jun 04, 2010 9:39 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by ben » Mon Feb 22, 2016 10:27 am

ECMBonilla wrote:No, only one at time. ......can i configure that?...guess i can not ideas?
Sent over a couple of emails to the address assigned to your account.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
mgandalf
Posts: 3
Joined: Mon Jul 24, 2017 8:33 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by mgandalf » Mon Jul 24, 2017 8:36 am

Good morning. Recently this has happened to me. I had a power outage and when the unit came back online I had to reconfigure it. The serial number was zero'ed out and the unit number went from unit 1 to unit 0.

Is there a battery in the unit which may need replacing after a time? My unit is probably 4 years old as well.

- Mark.
ben
Site Admin
Posts: 4254
Joined: Fri Jun 04, 2010 9:39 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by ben » Mon Jul 24, 2017 10:30 am

mgandalf wrote:Good morning. Recently this has happened to me. I had a power outage and when the unit came back online I had to reconfigure it. The serial number was zero'ed out and the unit number went from unit 1 to unit 0.

Is there a battery in the unit which may need replacing after a time? My unit is probably 4 years old as well.

- Mark.
There's no battery in the unit.

Emailed you over a new F/W and sent over an IA version to reprogram the S/N. That should fix up your issue.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
mgandalf
Posts: 3
Joined: Mon Jul 24, 2017 8:33 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by mgandalf » Mon Jul 24, 2017 11:28 am

ben wrote:There's no battery in the unit.

Emailed you over a new F/W and sent over an IA version to reprogram the S/N. That should fix up your issue.
Thanks, Ben. I really appreciate that. However, I haven't received your email. I'm assuming you sent it to the address I registered with this forum? I checked my spam folder as well.

Thanks, Mark.
ben
Site Admin
Posts: 4254
Joined: Fri Jun 04, 2010 9:39 am

Re: ECM-1240 Device Serial Number = 0-00000

Post by ben » Mon Jul 24, 2017 11:33 am

mgandalf wrote:
ben wrote:There's no battery in the unit.

Emailed you over a new F/W and sent over an IA version to reprogram the S/N. That should fix up your issue.
Thanks, Ben. I really appreciate that. However, I haven't received your email. I'm assuming you sent it to the address I registered with this forum? I checked my spam folder as well.

Thanks, Mark.
Yeah, I sent it to that address. It had 2 files attached so it might take some time to go through. If it doesn't reach you in an hour or so let me know and I'll resend. The email might've hit some sort of filter as the zip contains an executable.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
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