Support Responsiveness

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johnf
Posts: 4
Joined: Mon Dec 21, 2015 1:22 am

Support Responsiveness

Post by johnf » Fri Jan 29, 2016 4:38 pm

Hi All,

Has anyone had any response from sales@brultech.com recently. I've been pinging every week but have had no response since Jan 6th.

I'd love to place an order! :)
Teken
Posts: 2700
Joined: Wed Dec 15, 2010 4:09 pm
Location: The Bad Lands

Re: Support Responsiveness

Post by Teken » Fri Jan 29, 2016 4:49 pm

johnf wrote:Hi All,

Has anyone had any response from sales@brultech.com recently. I've been pinging every week but have had no response since Jan 6th.

I'd love to place an order! :)
Hello Johnf,

I've sent a email with the team to ensure someone follows up with you. I understand the sales alias may not have been moved properly when the website was migrated and hence the lack of response.

Sit tight you should receive a reply soon.
Teken . . .

My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
ben
Site Admin
Posts: 4266
Joined: Fri Jun 04, 2010 9:39 am

Re: Support Responsiveness

Post by ben » Fri Jan 29, 2016 4:55 pm

Sales is out shipping right now, I've forwarded your order email over however. I'll check with them on Monday also.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
johnf
Posts: 4
Joined: Mon Dec 21, 2015 1:22 am

Re: Support Responsiveness

Post by johnf » Fri Jan 29, 2016 10:11 pm

Thanks!!
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