DashBox Issue sending data to SmartEnergyGroups
Posted: Fri Oct 16, 2015 3:06 pm
With SEG being down, it looks like it's brought up a bug with the back fill feature that can cause your DashBox to become unresponsive.
If you encounter this problem, there's an easy solution:
SEG will only trigger when a packet comes into the DashBox. Temporarily stop packets from reaching the DashBox by either disconnecting it physically (unplug the energy monitor, or disconnect whatever method its connecting by) or by stopping packets through the GEM or ECM-1240s setup section.
Reboot your DashBox, now you should be able to access it and get into the settings section, disable posting to SmartEnergyGroups.com. Once that's done re-connect your energy monitor(s).
If you encounter this problem, there's an easy solution:
SEG will only trigger when a packet comes into the DashBox. Temporarily stop packets from reaching the DashBox by either disconnecting it physically (unplug the energy monitor, or disconnect whatever method its connecting by) or by stopping packets through the GEM or ECM-1240s setup section.
Reboot your DashBox, now you should be able to access it and get into the settings section, disable posting to SmartEnergyGroups.com. Once that's done re-connect your energy monitor(s).