Dashbox with loading error
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Dashbox with loading error
Hello,
My dashbox seems to have stopped working with this in the upper cornerhttps://drive.google.com/file/d/1_w50Kr ... sp=sharing
I can access the GEM and see live datahttps://drive.google.com/file/d/1l9_3Wx ... sp=sharing
My dashbox shows https://drive.google.com/file/d/1LVdw5Q ... sp=sharing
https://drive.google.com/file/d/1pkyXhz ... sp=sharing
for some reason I cant get my pictures to show
I have tried
updating firmware
clearing memory
checking and changing com ports and data types
creating new SD card
installing backups with program to SD card
I can see with Utility
I tried communicating TCP/IP but I do not think my GEM is setup for that because I do not get the options shown in the manua
What is my next step?
My dashbox seems to have stopped working with this in the upper cornerhttps://drive.google.com/file/d/1_w50Kr ... sp=sharing
I can access the GEM and see live datahttps://drive.google.com/file/d/1l9_3Wx ... sp=sharing
My dashbox shows https://drive.google.com/file/d/1LVdw5Q ... sp=sharing
https://drive.google.com/file/d/1pkyXhz ... sp=sharing
for some reason I cant get my pictures to show
I have tried
updating firmware
clearing memory
checking and changing com ports and data types
creating new SD card
installing backups with program to SD card
I can see with Utility
I tried communicating TCP/IP but I do not think my GEM is setup for that because I do not get the options shown in the manua
What is my next step?
Last edited by Brian C on Tue Sep 26, 2023 12:37 pm, edited 1 time in total.
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Re: Dashbox with loading error
The issue is likely it can't resolve the time servers being used.
With the new F/W go into the Network settings and re-save your Ethernet settings and give it a reboot. There was a few older DashBoxes that need an update to their DNS resolution.
Wait about 5 minutes and see if that's resolved.
With the new F/W go into the Network settings and re-save your Ethernet settings and give it a reboot. There was a few older DashBoxes that need an update to their DNS resolution.
Wait about 5 minutes and see if that's resolved.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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Re: Dashbox with loading error
I went to https://drive.google.com/file/d/13nl59S ... sp=sharing
and after a reboot I get the same thing
and after a reboot I get the same thing
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Re: Dashbox with loading error
Email me your network settings so I can take a look.
What F/W is the DashBox on (footer)?
EDIT: See below first.
What F/W is the DashBox on (footer)?
EDIT: See below first.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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Re: Dashbox with loading error
https://brultech.com/dashbox/dashbox_v4_2_4c17d.img
GIve this one a go, same thing after installed, go to Network->Ethernet, save settings.
GIve this one a go, same thing after installed, go to Network->Ethernet, save settings.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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Re: Dashbox with loading error
OK updated https://drive.google.com/file/d/1CIgzgD ... sp=sharing
Rebooted
waited 5 to 10 min loaded web page same thing.
My Gem# is still not showing up in the settings > energy monitors
It shows in Baud rate status.
I am getting this in the RAW Data loghttps://drive.google.com/file/d/1P32A5s ... sp=sharing
My time shows correct but normally I am UTC -6 .
Rebooted
waited 5 to 10 min loaded web page same thing.
My Gem# is still not showing up in the settings > energy monitors
It shows in Baud rate status.
I am getting this in the RAW Data loghttps://drive.google.com/file/d/1P32A5s ... sp=sharing
My time shows correct but normally I am UTC -6 .
Last edited by Brian C on Tue Sep 26, 2023 3:06 pm, edited 1 time in total.
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Re: Dashbox with loading error
What do you have under Settings->System->Admin Settings for time servers.Brian C wrote: ↑Tue Sep 26, 2023 3:00 pmOK updated https://drive.google.com/file/d/1CIgzgD ... sp=sharing
Rebooted
waited 5 to 10 min loaded web page same thing.
My Gem# is still not showing up in the settings > energy monitors
It shows in Baud rate status.
I am getting this in the RAW Data loghttps://drive.google.com/file/d/1P32A5s ... sp=sharing
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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Re: Dashbox with loading error
https://drive.google.com/file/d/1HC0TYy ... sp=sharing dash system
https://drive.google.com/file/d/1LmqIvY ... sp=sharing GEM
https://drive.google.com/file/d/1LMvuyz ... sp=sharing dash time adjust
What format do the pictures have to be in to show with the function?
https://drive.google.com/file/d/1LmqIvY ... sp=sharing GEM
https://drive.google.com/file/d/1LMvuyz ... sp=sharing dash time adjust
What format do the pictures have to be in to show with the function?
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Re: Dashbox with loading error
You should be able to attach and place in-line at the bottom of the post.Brian C wrote: ↑Tue Sep 26, 2023 3:20 pmhttps://drive.google.com/file/d/1HC0TYy ... sp=sharing dash system
https://drive.google.com/file/d/1LmqIvY ... sp=sharing GEM
https://drive.google.com/file/d/1LMvuyz ... sp=sharing dash time adjust
What format do the pictures have to be in to show with the function?
I have to leave soon so for now, set the DashBox to offline mode (Admin Settings) and set the time manually via the Time Adjust section.
Send me an email, if you're able to port forward I'll jump on it and fix it up manually tomorrow. I'll need access to port 9500 on the DashBox.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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Re: Dashbox with loading error
Sent email