I am just trying to bring up a GEM that I installed a couple of years ago... It is an ethernet only unit. I can bring up the setup web page (port 8000) on the unit fine, and the Device Discovery utility finds the unit fine. But the Network Utility can't locate it. Must be something simple...
Thanks,
Allan.
Network Utility won't find GEM
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ayates
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- Joined: Thu Nov 25, 2010 11:51 am
Network Utility won't find GEM
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ben
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Re: Network Utility won't find GEM
The GEM Network Utility uses UDP ports 1460 and 5001, if they're blocked you won't be able to configure without using Direct IP Search.ayates wrote: ↑Mon Nov 02, 2020 5:52 pmI am just trying to bring up a GEM that I installed a couple of years ago... It is an ethernet only unit. I can bring up the setup web page (port 8000) on the unit fine, and the Device Discovery utility finds the unit fine. But the Network Utility can't locate it. Must be something simple...
Thanks,
Allan.
I would try the Direct IP Search checkbox to see if that's able to connect.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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ayates
- Posts: 55
- Joined: Thu Nov 25, 2010 11:51 am
Re: Network Utility won't find GEM
Up and running perfectly now! Can't actually figure out why it wouldn't work before. No worries though. Firmware upgraded successfully to the latest.
Thanks,
Allan.
Thanks,
Allan.