Line voltage dropped to 0 or .4V all of the sudden

topherhansen · Post by **topherhansen** » Wed Mar 21, 2018 11:46 pm

My gem has been working fine for almost a month. The line voltage dropped to 0 and all of my lines show 0W. The Line Voltage is 0 (or 0.4V) as seen below. And in the web browser view it shows that there is amperage but the voltage is probably being multiplied and zeroing out the wattage.

Post by **Teken** » Thu Mar 22, 2018 6:37 am

Verify the PT is plugged in all the way into the barrel connector. For good measure clean out both sides of the connector and the housing with a Q-Tip. Confirm all of the PSU's for the system are also connected and plugged in correctly.

Post by **ben** » Thu Mar 22, 2018 9:22 am

What COM firmware is your GEM running? In the GEM Setup Webpage, under Channel Option there's a PT setting value. Make sure that hasn't gotten messed up (make sure the range isn't greater than 4, and the PT Type is somewhere around 200).

topherhansen · Post by **topherhansen** » Tue May 15, 2018 1:10 am

Com 4.33 Eng 1.49

Sorry, went out of town for a bit.

Checking the plugs now.

topherhansen · Post by **topherhansen** » Tue May 15, 2018 1:39 am

Looks like the actual plug that the PT was plugged into went bad just before I went out of town and started this thread. Just pulling the plug in and out I could hear contact sparks. So looks like I need to change that out. I put it into an extension chord for now and it's showing 128.4V now instead of 0.4V.
Thanks.

Post by **Teken** » Tue May 15, 2018 5:34 am

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Line voltage dropped to 0 or .4V all of the sudden

Line voltage dropped to 0 or .4V all of the sudden

Re: Line voltage dropped to 0 or .4V all of the sudden

Re: Line voltage dropped to 0 or .4V all of the sudden

Re: Line voltage dropped to 0 or .4V all of the sudden

Re: Line voltage dropped to 0 or .4V all of the sudden

Re: Line voltage dropped to 0 or .4V all of the sudden