Values on empty channel.
Posted: Mon Aug 14, 2017 6:29 pm
Hello,
I installed one GEM.
For a few weeks, it has WiFi problem, so I didn't check the status for a while.
Today, I checked the data, and I saw the live data looks bad..
In the last figure, you can see values on all channels. Actually, I am using 1-16 channels as shown in first photo.
Also, the values of ch 1-16 are weird. Channel 1 looks fine, but the others weird. It looks like Amp values look reasonable.
Since it is difficult to open the GEM again (installed in other's house), I would like to ask possible reasons and ways to overcome this issue.
1. Amps look ok. Why are power values bad? I observed CT wiring on GEM is not tight. Can it make this problem?
2. Why are there values on empty channel? Since I couldn't care this unit for a long time, is it possible to be damaged on board?
3. Is there any suggestion for this problem? I've attached the current settings. I think it is fine.
Thanks
I installed one GEM.
For a few weeks, it has WiFi problem, so I didn't check the status for a while.
Today, I checked the data, and I saw the live data looks bad..
In the last figure, you can see values on all channels. Actually, I am using 1-16 channels as shown in first photo.
Also, the values of ch 1-16 are weird. Channel 1 looks fine, but the others weird. It looks like Amp values look reasonable.
Since it is difficult to open the GEM again (installed in other's house), I would like to ask possible reasons and ways to overcome this issue.
1. Amps look ok. Why are power values bad? I observed CT wiring on GEM is not tight. Can it make this problem?
2. Why are there values on empty channel? Since I couldn't care this unit for a long time, is it possible to be damaged on board?
3. Is there any suggestion for this problem? I've attached the current settings. I think it is fine.
Thanks