Issue receiving data on Standalone Dashboard
Posted: Sun May 14, 2017 8:49 am
by rgstech
I recently updated the firmware on my GEM to COM firmware ver: 4.33, ENG firmware ver: 1.49. After the update, I am no longer receiving data on the Standalone Dashboard. If I look at live data on the GEM, all channels are displaying correct data. However, if I look at raw data on the Standalone Dashboard, it appears only the temperature channel is being received.
2017-05-14 08:42:24: Serial Number is 01100xxx and seconds is 1403172
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-14 08:43:07: Serial Number is 01100xxx and seconds is 1402572
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 73.0,,,,,,,
-------------
2017-05-14 08:43:08: Serial Number is 01100xxx and seconds is 1403742
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 73.0,,,,,,,
-------------
2017-05-14 08:45:25: Serial Number is 01100xxx and seconds is 1404552
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 73.0,,,,,,,
-------------
Any suggestions on how to further troubleshoot?
Thanks!
Rob
Re: Issue receiving data on Standalone Dashboard
Posted: Mon May 15, 2017 6:42 pm
by rgstech
Previously I was getting 0 values across the board, nothing was charting.
I changed the IP addresses on the GEM network tab, and then changed it back to the correct value for the Dashboard.
Now I'm getting some data. I get correct values, then 0 values, then correct values. My charts are all skewed, as it keeps plotting 0 values between real data.
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:30:33 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 0)(e_1 0)(p_2 0)(e_2 0)(p_3 0)(e_3 0)(p_4 0)(e_4 0)(p_5 0)(e_5 0)(p_6 0)(e_6 0)(p_7 0)(e_7 0)(p_8 0)(e_8 0)(p_9 0)(e_9 0)(p_10 0)(e_10 0)(p_11 0)(e_11 0)(p_12 0)(e_12 0)(p_13 0)(e_13 0)(p_14 0)(e_14 0)(p_15 0)(e_15 0)(p_16 0)(e_16 0)(p_17 0)(e_17 0)(p_18 0)(e_18 0)(p_19 0)(e_19 0)(p_20 0)(e_20 0)(p_21 0)(e_21 0)(p_22 0)(e_22 0)(p_23 0)(e_23 0)(p_24 0)(e_24 0)(p_25 0)(e_25 0)(p_26 0)(e_26 0)(p_27 0)(e_27 0)(p_28 0)(e_28 0)(p_29 0)(e_29 0)(p_30 0)(e_30 0)(p_31 0)(e_31 0)(p_32 0)(e_32 0)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 121.7)))
2017-05-15 18:30:33: Serial Number is 01100337 and seconds is 1527022
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:31:03 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 0)(e_1 0)(p_2 0)(e_2 0)(p_3 0)(e_3 0)(p_4 0)(e_4 0)(p_5 0)(e_5 0)(p_6 0)(e_6 0)(p_7 0)(e_7 0)(p_8 0)(e_8 0)(p_9 0)(e_9 0)(p_10 0)(e_10 0)(p_11 0)(e_11 0)(p_12 0)(e_12 0)(p_13 0)(e_13 0)(p_14 0)(e_14 0)(p_15 0)(e_15 0)(p_16 0)(e_16 0)(p_17 0)(e_17 0)(p_18 0)(e_18 0)(p_19 0)(e_19 0)(p_20 0)(e_20 0)(p_21 0)(e_21 0)(p_22 0)(e_22 0)(p_23 0)(e_23 0)(p_24 0)(e_24 0)(p_25 0)(e_25 0)(p_26 0)(e_26 0)(p_27 0)(e_27 0)(p_28 0)(e_28 0)(p_29 0)(e_29 0)(p_30 0)(e_30 0)(p_31 0)(e_31 0)(p_32 0)(e_32 0)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 121.4)))
2017-05-15 18:31:03: Serial Number is 01100337 and seconds is 1527052
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 18:31:03: Serial Number is 01100337 and seconds is 1527172
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:32:04 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 15896)(e_1 662.34)(p_2 520)(e_2 21.68)(p_3 2309)(e_3 96.2)(p_4 257)(e_4 10.71)(p_5 570)(e_5 23.74)(p_6 3494)(e_6 145.57)(p_7 0)(e_7 0.02)(p_8 341)(e_8 14.2)(p_9 0)(e_9 0.02)(p_10 14)(e_10 0.58)(p_11 6)(e_11 0.25)(p_12 60)(e_12 2.51)(p_13 2)(e_13 0.06)(p_14 0)(e_14 0.01)(p_15 2)(e_15 0.1)(p_16 5)(e_16 0.21)(p_17 3)(e_17 0.14)(p_18 0)(e_18 0)(p_19 109)(e_19 4.52)(p_20 0)(e_20 0)(p_21 634)(e_21 26.42)(p_22 3101)(e_22 129.23)(p_23 927)(e_23 38.64)(p_24 10)(e_24 0.43)(p_25 7)(e_25 0.3)(p_26 6)(e_26 0.23)(p_27 97)(e_27 4.04)(p_28 1)(e_28 0.04)(p_29 8)(e_29 0.34)(p_30 2606)(e_30 108.6)(p_31 685)(e_31 28.56)(p_32 30)(e_32 1.24)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 121.45)))
2017-05-15 18:31:34: Serial Number is 01100337 and seconds is 1527082
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 18:32:04: Serial Number is 01100337 and seconds is 1527202
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:33:04 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 15836)(e_1 131.97)(p_2 521)(e_2 4.34)(p_3 2306)(e_3 19.21)(p_4 253)(e_4 2.11)(p_5 567)(e_5 4.73)(p_6 3465)(e_6 28.88)(p_7 0)(e_7 0)(p_8 350)(e_8 2.92)(p_9 1)(e_9 0.01)(p_10 14)(e_10 0.12)(p_11 6)(e_11 0.05)(p_12 59)(e_12 0.49)(p_13 2)(e_13 0.01)(p_14 0)(e_14 0)(p_15 2)(e_15 0.02)(p_16 5)(e_16 0.04)(p_17 3)(e_17 0.03)(p_18 0)(e_18 0)(p_19 108)(e_19 0.9)(p_20 0)(e_20 0)(p_21 640)(e_21 5.33)(p_22 3099)(e_22 25.83)(p_23 924)(e_23 7.7)(p_24 10)(e_24 0.08)(p_25 7)(e_25 0.06)(p_26 6)(e_26 0.05)(p_27 97)(e_27 0.81)(p_28 1)(e_28 0.01)(p_29 8)(e_29 0.07)(p_30 2593)(e_30 21.61)(p_31 685)(e_31 5.71)(p_32 30)(e_32 0.25)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 121.55)))
2017-05-15 18:32:34: Serial Number is 01100337 and seconds is 1527112
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 18:33:04: Serial Number is 01100337 and seconds is 1527232
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:34:04 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 15835)(e_1 131.96)(p_2 521)(e_2 4.34)(p_3 2307)(e_3 19.22)(p_4 253)(e_4 2.11)(p_5 568)(e_5 4.73)(p_6 3460)(e_6 28.84)(p_7 0)(e_7 0)(p_8 342)(e_8 2.85)(p_9 1)(e_9 0)(p_10 14)(e_10 0.12)(p_11 6)(e_11 0.05)(p_12 59)(e_12 0.49)(p_13 2)(e_13 0.01)(p_14 0)(e_14 0)(p_15 2)(e_15 0.02)(p_16 5)(e_16 0.04)(p_17 3)(e_17 0.03)(p_18 0)(e_18 0)(p_19 109)(e_19 0.91)(p_20 0)(e_20 0)(p_21 639)(e_21 5.32)(p_22 3099)(e_22 25.83)(p_23 925)(e_23 7.71)(p_24 10)(e_24 0.08)(p_25 7)(e_25 0.06)(p_26 6)(e_26 0.05)(p_27 97)(e_27 0.81)(p_28 1)(e_28 0.01)(p_29 8)(e_29 0.07)(p_30 2598)(e_30 21.65)(p_31 688)(e_31 5.74)(p_32 29)(e_32 0.25)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 121.5)))
2017-05-15 18:34:04: Serial Number is 01100337 and seconds is 1527262
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 18:34:31: Serial Number is 01100337 and seconds is 1527442
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:35:05 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 12684)(e_1 739.88)(p_2 525)(e_2 30.61)(p_3 2308)(e_3 134.65)(p_4 255)(e_4 14.89)(p_5 568)(e_5 33.13)(p_6 633)(e_6 36.94)(p_7 1)(e_7 0.03)(p_8 343)(e_8 20.02)(p_9 1)(e_9 0.03)(p_10 14)(e_10 0.81)(p_11 6)(e_11 0.34)(p_12 60)(e_12 3.5)(p_13 2)(e_13 0.09)(p_14 0)(e_14 0.01)(p_15 2)(e_15 0.13)(p_16 5)(e_16 0.3)(p_17 3)(e_17 0.2)(p_18 0)(e_18 0)(p_19 108)(e_19 6.29)(p_20 0)(e_20 0)(p_21 228)(e_21 13.31)(p_22 3099)(e_22 180.78)(p_23 928)(e_23 54.16)(p_24 10)(e_24 0.6)(p_25 7)(e_25 0.42)(p_26 6)(e_26 0.33)(p_27 98)(e_27 5.69)(p_28 1)(e_28 0.05)(p_29 8)(e_29 0.48)(p_30 2618)(e_30 152.72)(p_31 685)(e_31 39.99)(p_32 30)(e_32 1.74)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 121.45)))
2017-05-15 18:34:34: Serial Number is 01100337 and seconds is 1527292
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 18:35:05: Serial Number is 01100337 and seconds is 1527472
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 18:35:35: Serial Number is 01100337 and seconds is 1527322
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:36:35 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 0)(e_1 0)(p_2 0)(e_2 0)(p_3 0)(e_3 0)(p_4 0)(e_4 0)(p_5 0)(e_5 0)(p_6 0)(e_6 0)(p_7 0)(e_7 0)(p_8 0)(e_8 0)(p_9 0)(e_9 0)(p_10 0)(e_10 0)(p_11 0)(e_11 0)(p_12 0)(e_12 0)(p_13 0)(e_13 0)(p_14 0)(e_14 0)(p_15 0)(e_15 0)(p_16 0)(e_16 0)(p_17 0)(e_17 0)(p_18 0)(e_18 0)(p_19 0)(e_19 0)(p_20 0)(e_20 0)(p_21 0)(e_21 0)(p_22 0)(e_22 0)(p_23 0)(e_23 0)(p_24 0)(e_24 0)(p_25 0)(e_25 0)(p_26 0)(e_26 0)(p_27 0)(e_27 0)(p_28 0)(e_28 0)(p_29 0)(e_29 0)(p_30 0)(e_30 0)(p_31 0)(e_31 0)(p_32 0)(e_32 0)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 122.45)))
2017-05-15 18:36:35: Serial Number is 01100337 and seconds is 1527352
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 74.0,,,,,,,
-------------
2017-05-15 06:37:06 PM SmartEneryGroups (site cb78569317ca8a2 (node 01100337 ? (p_1 0)(e_1 0)(p_2 0)(e_2 0)(p_3 0)(e_3 0)(p_4 0)(e_4 0)(p_5 0)(e_5 0)(p_6 0)(e_6 0)(p_7 0)(e_7 0)(p_8 0)(e_8 0)(p_9 0)(e_9 0)(p_10 0)(e_10 0)(p_11 0)(e_11 0)(p_12 0)(e_12 0)(p_13 0)(e_13 0)(p_14 0)(e_14 0)(p_15 0)(e_15 0)(p_16 0)(e_16 0)(p_17 0)(e_17 0)(p_18 0)(e_18 0)(p_19 0)(e_19 0)(p_20 0)(e_20 0)(p_21 0)(e_21 0)(p_22 0)(e_22 0)(p_23 0)(e_23 0)(p_24 0)(e_24 0)(p_25 0)(e_25 0)(p_26 0)(e_26 0)(p_27 0)(e_27 0)(p_28 0)(e_28 0)(p_29 0)(e_29 0)(p_30 0)(e_30 0)(p_31 0)(e_31 0)(p_32 0)(e_32 0)(temperature_1 74)(temperature_2 0)(n_1 0)(n_2 0)(n_3 0)(n_4 0)(v_1 122.3)))
2017-05-15 18:36:35: Serial Number is 01100337 and seconds is 1527502
01100337 Debug
Pulse: 0,0,0,0
Wattseconds: 0,0,0,0
Temps: 73.0,,,,,,,
-------------