Hi all,
I've been logging when my GEM goes down and why over the past couple of weeks. During my installation and trouble shooting phase, having the GEM go down was a bit of a mystery which I attributed to the fact I was often in the GEM setup and rebooting the system.
Over the past week I've seen this pattern.
About every 3-4 days the GEM stops sending to SEG. I can log in to the GEM setup page, so IP is working normally as far as my local network is concerned. If I reboot the module under device management, it starts sending to SEG again.
The last two times the outage has also occurred around 5:55 AM. I'm not sure if that's a coincidence or related to the problem.
I've been through this 3x now so it seems like a trend. What can I do to get this stable so the GEM keeps sending data? Or how could I test things to see where the problem might be?
Todd
GEM stops sending to SEG
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turbo
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ben
- Site Admin
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Re: GEM stops sending to SEG
We've found and currently working on the issue.
We'll have an update that fixes the issue.
We'll have an update that fixes the issue.
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com