I tried to upgrade my GEM last weekend and crashed and burned.
I have tracked the issue back to the new PC I used
Went back to my old one and everything works fine.
With the new PC I can launch the utility and connect, but cant "Get GEM Info" or "Open in Browser"
timeout error
both PC's are running Win 8.1
I have made sure windows firewall is off, and disabled Mcafee's firewall
Any other suggestions ??
....Barry
GEM Setup Utility
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bgrubb1
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Teken
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Re: GEM Setup Utility
Are you running as Administrator?bgrubb1 wrote:I tried to upgrade my GEM last weekend and crashed and burned.
I have tracked the issue back to the new PC I used
Went back to my old one and everything works fine.
With the new PC I can launch the utility and connect, but cant "Get GEM Info" or "Open in Browser"
timeout error
both PC's are running Win 8.1
I have made sure windows firewall is off, and disabled Mcafee's firewall
Any other suggestions ??
....Barry
Teken . . .
My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
My ongoing projects thread: http://www.brultech.com/community/viewt ... ?f=2&t=929
Buy me a cup of coffee: https://www.paypal.me/Teken https://gfinotify.com/ Discount Code: PC10
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ben
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Re: GEM Setup Utility
If you can get a TCP connection to the GEM, there shouldn't be any problem sending those commands. Can you confirm that the "Listening" box turns to "Connected" at the top right?
Ben
Ben
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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bgrubb1
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Re: GEM Setup Utility
Goes GREEN connected for about 6 seconds then red
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ben
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Re: GEM Setup Utility
What comm. module is it using? If it's Ethernet or WiFi, it's likely because of the "Idle Time" setting. That setting tells the module to disconnect if there's X seconds of activity.bgrubb1 wrote:Goes GREEN connected for about 6 seconds then red
Without idle time, you're stuck with a persistent connection and will not be able to access the GEM setup page.
Ben
Ben
Brultech Research Inc.
E: ben(at)brultech.com
Brultech Research Inc.
E: ben(at)brultech.com
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bgrubb1
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Re: GEM Setup Utility
But works fine on another PC
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bgrubb1
- Posts: 176
- Joined: Fri Jun 28, 2013 1:17 am
Re: GEM Setup Utility
Well working now mostly
Port was set to 80, but server port is 8000 changed to 8000 and all works (mostly)
I tried to upgrade ENG firmware to 1.48. Changed baud rate to 19.2 and tried to change to firmware upgrade mode, save button didn't work. Did the upgrade and it hung at 79%.
Based on that I could still talk to the GEM, but it wasn't updating. Tried a second time and still couldn't save firmware upgrade mode, but upgrade worked.
Port was set to 80, but server port is 8000 changed to 8000 and all works (mostly)
I tried to upgrade ENG firmware to 1.48. Changed baud rate to 19.2 and tried to change to firmware upgrade mode, save button didn't work. Did the upgrade and it hung at 79%.
Based on that I could still talk to the GEM, but it wasn't updating. Tried a second time and still couldn't save firmware upgrade mode, but upgrade worked.