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 Post subject: Re: 2 questions - 1 wire and PT Values
PostPosted: Wed Apr 19, 2017 9:29 am 
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BrulTech Staff

Joined: Fri Jun 04, 2010 9:39 am
Posts: 2772
Can you snap a picture of the PT jack on the GEM? You can pull the cover plate off if needed (it's just held on with plastic pegs).

Also, make sure the PT jack is pushed all the way in.

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Ben
Brultech Research Inc.
E: ben(at)brultech.com


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 Post subject: Re: 2 questions - 1 wire and PT Values
PostPosted: Wed Apr 19, 2017 9:43 am 
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BrulTech Staff

Joined: Fri Jun 04, 2010 9:39 am
Posts: 2772
We simulated the same issue here.

It's either the plug is not all the way in, or the PT jack is broken.

If it's the first issue, that's an easy fix.

If it's a broken PT jack, the Mini-USB can be used as another PT input. Send me an email in this case and we'll figure something out.

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Ben
Brultech Research Inc.
E: ben(at)brultech.com


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 Post subject: Re: 2 questions - 1 wire and PT Values
PostPosted: Wed Apr 19, 2017 6:55 pm 
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Joined: Sun Mar 12, 2017 7:45 pm
Posts: 12
Ok, I got the PT dialed in at 138/4, that got me to within .3v of the meter. Ben was correct though, the PT jack is loose, making me wonder if the adapter didn't get dropped (its mounted above the breaker box).


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 Post subject: 2 questions - 1 wire and PT Values
PostPosted: Wed Apr 19, 2017 6:59 pm 
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Joined: Wed Dec 15, 2010 4:09 pm
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Location: The Bad Lands
If you wiggle it does the voltage change? If so the connector needs to be repaired assuming it's a cold solder joint.


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 Post subject: Re: 2 questions - 1 wire and PT Values
PostPosted: Thu Apr 20, 2017 11:39 am 
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BrulTech Staff

Joined: Fri Jun 04, 2010 9:39 am
Posts: 2772
The PT jack is the issue, we're working on a solution. The readings with the PT jack in its current state won't be accurate.

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Ben
Brultech Research Inc.
E: ben(at)brultech.com


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